Twice in their lifecycle, your devices leave a controlled environment: during delivery and during return. This is where it is decided whether a device arrives undamaged, is set up ready for operation on site and returns to your pool fully inspected. CDS handles both steps, including on-site setup and commissioning, with minimal effort for you and complete documentation of every device.
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However well a deployment is planned digitally, its success is decided where devices are actually moved. Delivery, on-site installation and return are the moments when a plan turns into a working device at the customer site and, in the end, into a device ready for use back in the demo pool. These very steps determine on-time performance, the condition of your devices and their value retention across many deployments.
Once a request has been approved and confirmed by the customer, CDS takes over order processing and ensures on-time shipping. Depending on the chosen transport option, delivery is handled by our own logistics or by vetted external service providers.
Order processing
Once the request is confirmed, CDS handles the entire process through to shipping.
On-time shipping
Delivery within the agreed time window, by CDS logistics or by external service providers.
Delivery to the point of use
With CDS logistics, delivery does not stop at the loading dock but goes right to the exact spot where the device is needed.
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When transported by CDS logistics, our technicians can also handle on-site setup and commissioning, so your customer can use the device straight away.
Positioning and setup of the devices at the designated location.
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Connection, configuration and function test before handover.
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Briefing your customers on how to operate the products.
After the deployment, the device returns to your pool. Following collection, devices are inspected and stored so that each one is ready for its next deployment.
Collection from the customer after the deployment ends, by our own logistics or external service providers, depending on the transport option.
Inspection, data erasure and reconditioning of every device for the next order.
Secure storage until the next deployment, so your demo pool stays ready for use at all times.
When a device is permanently retired from service, we take care of professional refurbishment and remarketing to preserve its residual value.
If delivery and return are awarded separately, interfaces arise where responsibility and visibility are lost.
At CDS, both steps work hand in hand: the same team that hands over a device ready for operation also makes sure it comes back inspected and reconditioned. This keeps your pool ready for use and the whereabouts of every device traceable at all times.
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Once the request is confirmed, CDS takes care of order processing and on-time shipping. Depending on the transport option, delivery is handled by our own logistics or by vetted external service providers, right to the exact installation site.
Yes. On request, CDS handles on-site setup and commissioning, including connection and function testing, and shows users how to handle the products.
This depends on the transport option chosen when the request is made. With delivery by CDS logistics, our own trained drivers bring the devices in specialist vehicles right to the point of use, uncrated if required and including on-site setup and commissioning. Alternatively, delivery is handled by vetted external service providers.
After the deployment ends, the device is collected from the customer, goes through professional refurbishment including inspection and reconditioning, and is stored securely until its next deployment.
The whereabouts of every device are fully documented across delivery, setup and return, so it is always clear where a device is.
Behind every service at CDS are experienced IT and high-tech specialists. We listen, work with you to find solutions, and guide you through the process from the initial consultation to implementation. Get in touch with us however you prefer.
