Demo Lifecycle

THE ENTIRE LIFECYCLE OF YOUR DEMO EQUIPMENT

We support your demo equipment throughout its entire lifecycle: from building your demo pool and every deployment through to remarketing. On request, we take over the process in between without tying up your own resources, with LIMES, high-tech logistics and the right financing.

In brief

What is the demo lifecycle?

The demo lifecycle describes the complete lifecycle of a manufacturer's demonstration, test and demo equipment: from building the demo pool and recurring deployments at customer sites, trade shows and roadshows through to remarketing at the end of its service life.

The demo equipment process is the operational core within this lifecycle. It covers a single deployment from order intake to return to storage after the deployment ends, and it repeats for as long as a device remains in the demo pool. CDS takes over this process in full, with its own technical services, logistics, digital process control and financing. This keeps every device ready for use between deployments, with its whereabouts fully documented.

Circular diagram of the demo lifecycle with five phases: Setup, Delivery, Monitoring, Return and Remarketing.
THE START

HOW YOUR DEMO POOL IS BUILT: THE SETUP

The demo lifecycle begins with building your demo pool. You either provide the devices to us directly, or we source them for your demo pool through other channels. We then register each device with a unique ID in our LIMES software. From that moment on, every product is recorded, its condition documented and its location traceable at any time.

If you opt for CDS to purchase the devices, we also take over the financing of your demo pool. The devices then no longer appear on your division's books: you avoid loss in value and write-downs as well as the ongoing effort for stocktaking and reporting.

Sourcing

You provide the products to us directly, or we source them for your demo pool through other channels.

Goods Receipt & Inspection

Receipt, identity check and condition assessment of every device.

Registration in LIMES

Unique inventory registration as the basis for full transparency across the entire lifecycle.

Storage

Secure storage until the first deployment. Your demo pool is now ready to go.

In detail

THE DEMO EQUIPMENT PROCESS STEP BY STEP

Delivery

Each deployment starts with creating a request. The right products for the defined customers are selected from the demo pool, then the usage period and logistics are specified. Once the request has been approved by the supervisor and confirmed by the customer, CDS takes over order processing and ensures on-time shipping, either with our own logistics or via external carriers. On request, we handle setup on site and give an introduction to handling the products.

More about delivery
Monitoring

Full transparency over location, condition and dates during the deployment. CDS monitors the entire deployment period and notifies you in good time before it ends. You can follow the current status in real time via LIMES at any time.

At the end of the deployment period, you choose between:
- Extending the usage period
- Requesting collection
- Selling the device directly to the customer

More about LIMES
Return

Depending on the chosen transport option, the device is collected from the customer by CDS or a carrier at the end of the deployment period. After collection, every device goes through our professional refurbishment: it is inspected, reconditioned and prepared for the next order. Until the next deployment, we store the products securely on our premises, so your demo pool stays ready for use and your devices retain their value.

More about returns
Refurbishment & Remarketing

WHEN DEVICES LEAVE THE DEMO POOL

No demo device stays in the pool forever. When a device reaches the end of its time as a demonstration, test or demo unit, its lifecycle does not end in the warehouse: it moves on to remarketing. CDS professionally refurbishes every field-tested device, brings it back to market as a refurbished demo device and secures you additional residual value.

REFURBISHMENT:
We inspect, clean and professionally recondition your demo devices so they are market-ready again.

REMARKETING:
We remarket your refurbished demo devices in a value-preserving way through single-brand online platforms.

RESIDUAL VALUE & SUSTAINABILITY:
This lets you realise additional residual value at the end of the service life instead of tying up capital in devices you no longer need. Refurbishment and remarketing complete the demo lifecycle sustainably and preserve value.

Secure the residual value of your demo devices
Ein junger Mann in einem grauen Poloshirt sitzt an einem langen Tisch mit mehreren geöffneten Laptops in einem modernen, hellen Raum mit großen Fenstern.
BEHIND THE SCENES

WHO MANAGES YOUR DEMO EQUIPMENT PROCESS DAY TO DAY?

At the centre of your demo equipment process is your dedicated point of contact: our demo coordinators. They receive your order and coordinate it with the internal departments involved throughout the entire process. Using LIMES, they keep track of every step from intake to completion.

In the video, Paul Koch, Managing Director of CDS, explains how they take care of tasks that easily slip into the background in day-to-day business, such as timely collection, and step in early before a problem becomes an escalation.

More about demo equipment management
Three building blocks that support every process step

Our core competencies

The entire demo equipment process is mapped in the LIMES software: from goods receipt when building the demo pool and every order created through to storage, all steps are transparent and visible at any time. The process is supported by our logistics, which ensures the smooth arrival and collection of the equipment. With our financing models, we also offer tailored solutions for your demo pool.

LIMES Software

The LIMES software manages your demo pool digitally and maps every process step transparently.

Ein junger Mann mit Brille, in einem grauen CDS-Arbeitsoutfit, steht vor zwei weißen Lieferwagen mit der Aufschrift 'CDS Technology for Business'.
Logistics

Our high-tech logistics brings your devices safely to the point of use, including uncrated transport for trade shows and events.

Zwei Personen sitzen an einem weißen Tisch und übergeben sich gemeinsam mehrere Dokumente oder Aktenordner mit Text und Grafiken.
Financing

We purchase or finance your demo devices. You use your demo pool without having to own it.

What convinces our partners

WHY WORK WITH CDS

"The automatic appointment reminders and generated online loan agreements led to a significant reduction in our workload while improving quality in the loan process."
Partner Andreas Fernandez
Andreas Fernandez
Field Application Engineer / Technical PM DACH at ViewSonic Technology GmbH
Read the interview
"From the very beginning, CDS signalled genuine interest in a long-term partnership and addressed the needs of our customers with tailored solutions."
Partner Tim Leisenberg
Tim Leisenberg
Regional Sales Manager SMART Technologies
Read the interview
"By building a loan pool, with its own staff and special vehicles as well as a professional software tool, CDS not only meets all required criteria but also impresses with a straightforward and thoroughly project-oriented approach."
Partner Markus Eisemann
Markus Eisemann
Manager Channel Sales Sharp
Read the interview
FAQ

Frequently asked questions about the demo process

How does the demo equipment process at CDS work?

The process consists of three steps: delivery, monitoring and return. CDS handles every step in full, from the request and delivery to the point of use through to collection, followed by refurbishment and storage.

Who manages the process and how do I keep track?

The entire process is mapped in CDS's own LIMES software. You can track the location, condition and dates of your devices in real time at any time.

What happens at the end of the deployment period?

You choose between extending the usage period, having the device collected or selling it directly to the customer.

Does CDS also handle setup and user training on site?

Yes. On request, CDS technicians set up the devices at the point of use and give an introduction to handling the products.

Is the process also suitable for trade shows and roadshows?

Yes. CDS also delivers devices as uncrated transport to trade show and event venues and collects them again after the deployment.

What does the demo lifecycle include?

The demo lifecycle covers the complete lifecycle of your demo devices: building the demo pool, recurring deployments at customer sites, trade shows and roadshows, and remarketing at the end of the service life. CDS supports this lifecycle from provision to remarketing and manages the operational process in between.

How is my demo pool built at CDS?

You either provide the devices to us directly, or we source them for your demo pool through other channels. CDS receives them at goods receipt, inspects and registers every device in LIMES and stores it securely. On request, CDS purchases the devices and finances the demo pool, so the devices do not appear on your division's books and the effort for write-downs, stocktaking and reporting is eliminated.

What happens to demo devices at the end of their service life?

When a device reaches the end of its time in the demo pool, CDS professionally refurbishes it and brings it back to market as a refurbished demo device. This secures you additional residual value.

Your Contact at CDS

Talk to our specialists

Behind every service at CDS are experienced IT and high-tech specialists. We listen, work with you to find solutions, and guide you through the process from the initial consultation to implementation. Get in touch with us however you prefer.